New research paper on employee use of Web 2.0 communication technology

I've just finished a rough draft of a paper I will presenting at a conference later this week.

I'm making it available on my blog in the hope that it some might read it and offer me their opinions on my ideas.

The paper is similar to the one I wrote earlier this year on work blogging, which went through a similar reviewing process, and is now being reviewed for an academic journal.

In as few words as possible, the paper is about employees increasingly pursuing their employment-related interests through Web 2.0 communication technology, e.g. career development and job search, e-activism, e-misbehaviour, and when at work doing what workers are supposed to do!

It is called - Workers are doing it for themselves: Examining creative employee application of Web 2.0 communication technology - and available for download here.

The abstract of the paper is as follows:

The paper should be of interest to academics, trade unionists, employers and governmental officials who have an interest in new forms of Web communication technology and how new Web communication technologies may affect the future direction of industrial relations.

The main foci of the paper is Web 2.0, or the recent transformation of the World-Wide-Web to allow ordinary people to get involved in creating on-line content (e.g. blogs, wikis and social networking platforms), and, increasing evidence that non-organized workers are applying this new wave of communication technologies for work and employment-related ends.

It is put forward that non-organized workers are progressively making more use of such technology as a means to develop their careers, take action against employers, and, as a mean to misbehave and survive work.

The method applied to assess the proposed trends involves reviewing scholarly research, anecdotal accounts of worker activity from newspapers, and observations of Internet activity noted by the author of the paper.

The conclusions suggest there is superficial, yet strong evidence to suggest workers are increasingly experimenting and being highly creative with Web 2.0 communication technology, for a range of work and employment-related ends.

Due to the newness of the technology, however, the results generate far more unknowns than answers.

Guidance for future research activities are summarised in the conclusions.

Like I said before, the this is an early draft and will probably be modified several times once the many reviewing processes take place.


Giliva said...

Looking forward to draw lessons from your paper

John said...

Interesting stuff - might be good to promote it on Union Ideas Network too if you're willing to - could kick off an interesting discussion. Cheers, John

Anonymous said...

I started to read your document, after the IBM SL strike we organized on 27th of Sept 2007 (

it will be very useful to elaborate a new step in the direction of Unions 2.0 project.

thanks Davide (

Paper on Research said...

Many institutions limit access to their online information. Making this information available will be an asset to all.

custom essays said...

Cool! Author the best! Thank you!